
Training and support
Structured onboarding, from introduction to first case.
Actomed trains and supports UK clinics adopting Mytocel MSK®. Structured onboarding: protocol training, equipment orientation, first-case support and a documented consumables list.
The framework
Six steps from introduction to ongoing support.
Training for correct use, delivered by qualified Actomed personnel and aligned to the current professional protocol.

- 01
Clinical introduction
A review with the clinical lead of the technology, the supplied evidence, the documented indications and their limitations.
- 02
Equipment orientation
Familiarisation with the N4SA processing unit, the single-use Rigeneracons® RS device, setup and the supporting materials.
- 03
Protocol walkthrough
How the four stages relate, and where the controlled detail of the professional protocol must be followed exactly.
- 04
Clinic preparation
Room setup, stock, documentation, consent and aftercare pathways checked against the documented consumables list.
- 05
First-case readiness
Practical support for the first case, agreed with the treating clinician before clinical use.
- 06
Ongoing support
Current resources, consumables reordering from UK stock and a direct route for product or safety questions.
First case
Support agreed before clinical use.
First-case planning is agreed with the treating clinician, who remains responsible for patient selection, consent, the procedure and follow-up. Actomed's part is practical: equipment, protocol and readiness support appropriate to the clinic, the team and the intended service.
The current instructions for use, the professional protocol and formal training take precedence over any website orientation.


- 01Consumables supply and stock questions
- 02Current professional resource access
- 03Product quality and complaint routing
- 04Safety or vigilance escalation route
- 05Continuing clinic and team introductions
Next step
Start with an introduction.
Onboarding, first-case support and supply are planned around your service once the clinical fit is agreed.